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Privacy Policy

Last updated: September 2026

⚠ This is a template provided as a starting point. It has not been reviewed by a solicitor or legal professional. Purayidom Realtors should obtain independent legal advice before publishing this policy, particularly in relation to Indian data-protection law (DPDPA 2023) and any applicable IT Act obligations.

1. Who we are

Purayidom Realtors ("we", "us", "our") is a real estate agency based at Cabin No.6, AKKM Tower, Behind CUSAT Metro Station, Ernakulam — 682 022. We operate this website to provide information about our services and to receive property enquiries from prospective clients.

2. What information we collect

When you submit an enquiry through any contact form on this website, we collect:

  • Full name — required
  • Phone number — required, used to call you back
  • Email address — optional
  • Enquiry type — the category of property or service you are interested in
  • Message — any additional details you choose to share
  • Source page — which page of the website the form was submitted from (recorded internally)

We also collect standard server-side logs (IP address, browser type, referring page) as part of normal website operation. We do not use cookies for tracking or advertising.

3. How we use your information

The information you submit is used solely to:

  • Respond to your property or service enquiry
  • Follow up by phone or email as requested
  • Maintain a record of client communications for the purpose of providing ongoing service

We do not use your information for marketing without your explicit consent, and we do not sell or share it with third parties.

4. How your information is stored

Enquiry data is stored securely in a database provided by Supabase (a cloud platform). Access is restricted to authorised Purayidom staff only. Data is not transferred outside India unless required for the delivery of the service.

5. How long we retain your data

We retain enquiry records for as long as is reasonably necessary to service your enquiry and for a reasonable period thereafter for record-keeping purposes. If you would like your data removed, please contact us using the details below.

6. Your rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us at:

7. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after a change constitutes acceptance of the updated policy.

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